We strive to ensure a seamless shopping experience, but if you need to return an item, please follow our policy below:

Eligibility for Returns

• Returns are accepted within 15 days of delivery.
• Items must be unused, undamaged, and in their original packaging with all tags and the original bill.
• Certain products, such as nose pins and toe rings, are not eligible for returns due to hygiene reasons.
• Customized or handcrafted pieces with natural stone variations are final sale and cannot be returned.

Refund Process

• Once we receive and inspect the returned item, the refund will be processed within 7-10 business days.
• Refunds will be credited to the original payment method or, for Cash on Delivery (COD) orders, a refund link will be sent to update bank details.
• In case of damaged or defective items, customers must notify us within 24 hours of receiving the product with supporting images.

Exchange Policy

• Exchanges are allowed only for manufacturing defects or if the wrong item was sent.
• Exchange requests must be made within 7 days of delivery.

Non-Returnable Items

• Personalized or engraved jewelry.
• Jewelry with visible signs of wear, scratches, or damage caused after delivery.
• Sale or clearance items unless defective.

For any queries, feel free to contact our customer support team. We are happy to assist you! 😊